Posted Apr 14, 2016
Ant was extremely patient with us and worked really hard to come up with an itinerary which gave the whole family what we were looking for. We can't wait!
Posted Oct 27, 2015
Service rating : This was my first experience with Egypt Uncovered and I could not be happier or more satisfied with the range and quality of the services provided. Encounters' staff both at their UK offices and in the field are extremely professional and knowledgable. The company responded promptly and satisfactory to all issues, queries or requests that I had during the booking of the holiday and the actual travel at my destination.
Product : I could not have wished for a better introduction to Egypt than Egypt Uncovered/Egypt Uncovered tour. The Egypt Experience tour is very comprehensive, excellently designed and efficiently ran by the local staff. Accommodation included in the tour is superb; the tour guides are knowledgable and enthusiastic; all key sites that should be visited on a first trip to Egypt are included in the package; and local travel runs extremely smoothly. Moreover, enjoying a private tour of such quality has made of this trip an unforgettable experience that I hope to repeat soon. Thoroughly recommendable!
Posted Jan 09, 2016
Service rating : Despite having the first booking postponed due to the political situation in Egypt, and the second one due to personal reasons, the 3rd attempt was dealt with in a very professional and efficient manner. They even managed to get me to Jurdan to visit Perta and the Dead Sea.
Product : This was a holiday I had longed for since I was 5 years old. The Grand Adventure was certainly that! I managed to go inside the large pyramid and King Tuts tomb, visit Abu Simbal, Karnak, Edfu, Aswan, Luxor, Cairo, Petra, the Dead Sea, cruise on the Nile, ride camels, a donkey, horses, quad bikes, spider cars, shuttle boats, an hot air balloon and horse drawn carriges, swam in the Red Sea, got spoiled at spas and generally had a brilliant time. Saw and did so many things that had only been a dream before. Special thanks to tour organisers Ant in London, Khalifa in Cairo, guides Big Mo (our hero), Mohamad at Hurghada and Manseur David in Jordan. Thank you for the holiday of a lifetime xx Carolyn McKay
Posted Apr 30, 2016
Egypt Uncovered did an amazing job. Everything was so well planned and our tour guide was just exceptional (Sherif). I can not praise both tour guides enough. They went out of their way to ensure that everyone needs were taken care of and that everyone was having a great time. They also looked out for our overall wellbeing. One person left items behind in his hotel room, they were able to get it delivered to him at our next stop. UNBELIEVEABLE!! Everyone was so friendly. The ABSOLUTE best I've been on. Much success in your future adventures.
Posted Jan 07, 2016
I've travelled with Encounters twice now, and both times the holiday has been well organised, and well thought out. The staff and guides have all been very professional and helpful.
I'm rating as 'good' rather than 'excellent' because on this latest holiday the extras were sold a bit hard, and we went to a couple too many tourist traps.
Posted Oct 23, 2015
Service rating : Good communication to start with but then fell away...had all the details that I needed on the site though so that wasn't a problem.
Product : Overall good experience and we had an amazing group of just 12 people. The tour guide is a little 'out of practice' as the tourism levels have dropped dramatically over the last few years but she was endearing in an eccentric kind of way.
The hotels were OK for 3* but if you can afford it if upgrade the hotel portion as there was a significant difference between our hotel and that of the others in the group who had upgraded. Pretty sure I got bed bug bites from the hotel in Petra as well so check the bedding before you get in to bed!
Posted Oct 09, 2016
Service rating : good agent and booking system, price reasonable.
Product : all Nepal people were great, would love to go again
Posted Sep 04, 2015
Service rating : Our agent Amanda was great and so understanding when we needed to completely change the tour we had booked on.
Product : Reading the details before we went on this tour it was full of local content and activities
Posted Jan 06, 2016
Service rating : The company was great to work with in planning the trip and answering questions both before and during the trip. The costs were detailed upfront (no hidden fees)which makes is so much easier.
Product : The trip and accommodations were very diverse. It was a true adventure.
Posted Feb 13, 2014
Service rating : I loved the enthusiasm of all at Encounters and although we could not take the planned tour we were well advised for location to stay in Dahab and had the use of a brilliant tour guide when there through Encounter's travel. I would recommend them anyone!
Product : Due to unrest in the country we were unable to take the tour. The option we had to stay in a hotel in Dahab was fantastic although it worked out a lot more expensive and there were some issues with the initial travel through Cairo that weren't clear, we had a fantastic and memorable holiday.
Posted Oct 21, 2014
Service rating : Smoothe from start to finish.
Product : Exceeded expectations, great guide, a comfortable, hassle free, interesting and informative tour in a wonderful country.